CRM & RECEPTION
Nobody who contacts you gets lost
The enquiry, the call, the text and the booking all land in one place — and something answers them at two in the morning whether or not you do.
THE BOOK OF BUSINESS
Your customers, not a spreadsheet of them
Contacts & companies
People and the businesses they belong to, linked, deduplicated and searchable across your whole account.
Leads & pipeline
A visual pipeline with the stages your business actually uses, values and close dates you can trust.
A complete history
Calls, emails, notes, form submissions and bookings on one dated timeline against the record they belong to.
Tasks and follow-ups
Owners and due dates, so the next step is somebody’s job rather than everybody’s intention.
Every form submission
Enquiries from your website arrive as leads with the page and campaign they came from attached.
Bookings
Appointments booked from your site appear here against the customer, with the service and time they chose.
Where leads come from
Sources broken out so you can tell which channel is worth more of your money.
Customers and money together
Invoices and standing are on the same record as the conversation, so nobody quotes new work to an account in arrears.
A sales specialist on call
Ask the Sales assistant to tidy the pipeline, log a call, or tell you which deals have gone quiet.
AI RECEPTIONIST — ADD-ON
Something answers, every time
Most small businesses lose more work to an unanswered phone than to a competitor. This answers on the first ring, at any hour, and knows your business.
Voice
Answers your number, holds a real conversation, qualifies the caller and books them in — including talk-time in the monthly price.
Chat & SMS
Answers website chat and inbound text messages around the clock, in the same voice and with the same knowledge.
Trained on your business
Services, hours, prices, policies and location come from the details you already keep on the platform.
It books the appointment
Not a message taken — a slot filled, against your real availability, confirmed to the customer.
Every lead lands in the CRM
The conversation, the contact and the outcome are recorded, so nothing lives only in a call log.
You can read every word
Conversations are reviewable and reportable — what was asked, what was answered, and what it turned into.
Text messaging done properly
Opt-in capture and consent records so your SMS stands up to the rules carriers enforce.
Reception analytics
Calls answered, questions asked, appointments booked — measured, not guessed at.
Set up with you
Guided onboarding: knowledge loaded, call flow configured, number provisioned, tested before it goes live.
OUTREACH — ADD-ON
Following up is the whole game
A lead contacted in the first minutes converts many times better than one contacted the next day. This does not have an off day.
Drip sequences
Multi-step follow-up by email and text that stops the instant the lead replies — no talking over a live conversation.
Lead scoring
The hot ones rise to the top of the list instead of being buried by whoever enquired most recently.
Speed to lead
A new enquiry or a missed call triggers immediately and can put a rep on the phone within seconds.
Missed-call rescue
A call you could not take turns into a text conversation instead of a lost customer.
Replies come back to one place
Whatever channel the lead answers on, the thread stays on their record.
Measured end to end
Enquiry to first contact to booked work — the numbers that tell you whether follow-up is paying.
Count the enquiries you did not answer last month
That number is the reason this exists. Start free and put something on the other end of it.